Returns, Refunds & Cancellations

We want you to love the artwork you bring into your home. Every piece is made to order with care, and if something isn’t right with your order, we’re here to help.

Our Satisfaction Promise 💛

Your satisfaction is very important to us. We carefully create each piece specifically for you based on the artwork, size, finish, and frame options you select.

If your order arrives damaged, defective, incorrect, or with a quality issue, please contact us and we’ll work to make it right.

Made-to-Order Products

Because each piece is produced specifically for your order, we are unable to accept returns or exchanges for change of mind, incorrect size selections, frame or finish preferences, or other choices made at the time of purchase.

We encourage you to carefully review the artwork, dimensions, finish, and frame selection before placing your order.

Damaged, Defective or Incorrect Orders

If your artwork arrives damaged, defective, or different from what you ordered, please contact us as soon as possible.

To help us resolve the issue quickly, please include your order number along with clear photos of the artwork, packaging, and any visible damage or defect.

Once reviewed, we’ll arrange an appropriate solution, which may include a replacement or refund at no additional cost to you.

Please keep the original product and packaging until your claim has been resolved, as additional photos or information may be required.

Shipping Issues

If your package appears to be lost in transit, arrives damaged, or you experience another delivery-related issue, please contact us. We’ll work with you and the shipping carrier to find the best solution.

Please note that shipping delays caused by the carrier, severe weather, holidays, or circumstances outside of our control do not automatically qualify for a refund.

Order Changes & Cancellations

Orders typically enter production within 12 hours of being placed. If you need to make a change or cancel your order, please contact us as soon as possible.

We’ll do our best to accommodate your request before production begins. Once your order has entered production, however, changes or cancellations are no longer possible, as your artwork is already being made specifically for you.

Your cart is empty

Your cart

Estimated total